Frequently Asked Questions

This Agreement was last modified on 18th february 2016

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How Do I Track My Order?

We will send you regular updates about the status of your order via emails or SMS. Once your order has left our store, you can track its status by entering your tracking number on http://adunniclothings.com/track-your-order/

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Do I Need A Account To Place Order?

Yes, simply register within 1 minute.

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How do I cancel my order?

You can cancel your order by contacting our Customer Service via this link http://adunniclothings.com/contact/

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Do I need an account to shop on Adunni clothings?

Yes, simply register within 1 minute.

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[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]Are there any hidden costs or charges if I order from Adunni clothings?

There are no hidden costs or charges when you order from Adunni clothings. All costs are 100% visible at the end of the checkout process.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”inner-bottom-xs”][vc_column width=”1/2″][vc_column_text]

How do I place an order?

Shopping on Adunni clothings is easy! Once you have found the product you want to buy, just follow the steps below:

Click on ‘Add to cart’ to add this product to your cart

Click on ‘VIEW CART’ in the pop up

Click on ‘Cart’ in the top right corner

Click on ‘proceed to check out’

Register an account or Login into your existing account by entering your Email and password

Enter your shipping/billing information, ensuring your address is complete and accurate

Choose your preferred payment option

Click on ‘Place order’ to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]My package is cash on delivery. Can someone pick it up on my behalf?

Yes. Please ensure your representative has your tracking number.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”inner-bottom-xs”][vc_column width=”1/2″][vc_column_text]How do I pay on Adunni Clothings?

You can choose from the different payment methods available on Adunniclothings. Please find below the list of available payment methods:

Credit/Debit Card

You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”inner-bottom-xs”][vc_column width=”1/2″][vc_column_text]My package is prepaid. Do I need to show any document when collecting it?

Please show your ID to the delivery associate / pick up station; Voters Card, Driver’s License, Work ID, National ID or your International Passport.

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”inner-bottom-xs”][vc_column width=”1/2″][vc_column_text]How can I return my product?

Option 1: Go to http://adunniclothings.com/contact/ and complete the form.

Option 2: Call our customer care at 08150982442

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